Librarian Negotiation 101 June 28, 2009
Posted by cmvlibrarian in Conferences, Professional Development.Tags: SLA 2009 Annual Conference
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High stakes international diplomacy or corporate takeovers are images most people associate with negotiation. But negotiation can be integral to an information professional’s career as well.
Need some convincing? According to Mary Ellen Bates, president and founder of Bates Information Services, 70% of men make more money than their female colleagues for the same job just because they push back on the first salary offer when taking a new job.
Bates actually gave an impressive presentation on “Painless Negotiation” at the 2009 SLA Annual Conference. Some highlights from Bate’s presentation:
- Remembering you always have choices, even if you don’t like them.
- Use I-statements and speak in terms of what you WANT-not what you think you DESERVE.
- Remember that while negotiation can feel unpleasant, its bigger payoff makes it worth it.
- Try to figure out and address the other party’s concerns before they can raise objections.
Keep in mind that negotiation isn’t limited to wage issues or even only conducted with your supervisor. Most info pros have had to manage a client/patron’s expectations at some point-this is just another form of negotiation. For more tips and strategies on being a successful negotiator, I highly recommend viewing the complete version of the presentation at Bates’s website.
Experience the SLA 2009 Conference via Twitter June 20, 2009
Posted by cmvlibrarian in Conferences, Professional Development.Tags: SLA, SLA 2009 Annual Conference
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I recently attended the Special Libraries Association’s Centennial Conference. While there I made frequent use of the SLA 2009 twitter group (I was actually the top Twitter poster while there). For anyone that’s ever wondered what a conference is like in real time I’ve reproduced my Twitter feed for the conference below. I’ve added some navigational headers to make the feed easier to read. Enjoy!
Getting Ready for SLA
So what’s the most important thing you want to accomplish at the annual conference? #sla20093:50 PM Jun 11th from mobile web
Just told one of my friends I’m going to a library conference and they said, “Be safe.” Someone’s on to us! #sla20095:28 PM Jun 11th from mobile web
#sla2009 Wonder if they’ll play any Asher Roth at the IT Party?5:04 PM Jun 12th from mobile web
#sla2009 pick up books for parade, pick up jacket from mens wearhouse, last minute MACYS shopping, packing bags, then finally some sleep5:06 PM Jun 12th from mobile web
http://twitpic.com/78qz3 – Dig the new shades for SLA? #sla20098:30 PM Jun 12th from TwitPic
Arriving at SLA
on the metro heading to conference-might miss the 2010 planning session though #sla20091:12 PM Jun 13th from mobile web
#sla2009 made it to the hotel! and it’s nice!!2:10 PM Jun 13th from mobile web
#sla2009 finally found the convention center! whoo is it hot outside.
Capital Pride Parade
eating at the subway by the convention center-prepping for GLBTIC marching in the Pride Parade! #sla20093:20 PM Jun 13th from mobile web
Just checked GLBTIC into the Pride Parade! I’m at the school meet up point-come see me
#sla20094:57 PM Jun 13th from mobile web
@yankeeincanada I saw your tweet the others are lining up but im still at the school for you #sla20095:28 PM Jun 13th from mobile web
http://twitpic.com/7bjc0 – Eric did a great job with our GLBTIC banner! #sla20095:33 PM Jun 13th from TwitPic
Manning the DC Chapter’s Hospitality Booth
Well marching in the Capital Pride Parade with GLBTIC was fun-now off to run the DC Chapter Hospitality booth #sla20099:08 AM Jun 14th from web
wow just heard about Gov 2.0 for the first time #sla20099:47 AM Jun 14th from mobile web
Govloop.com sounds like it has potential #sla20099:49 AM Jun 14th from mobile web
LOL the only question I’ve had to answer is how to get to Pentagon city mall #sla200910:31 AM Jun 14th from mobile web
Done with the hospitality booth-who wants lunch? #sla200911:36 AM Jun 14th from mobile web
Lunch and Opening Expo
http://twitpic.com/7dvzw – The hoovers robot rocks! #sla200912:29 PM Jun 14th from TwitPic
Eating at GordonBiersch right across from the Spy Museum #sla20091:18 PM Jun 14th from mobile web
lexis nexus giving away nice bags #sla20094:50 PM Jun 14th from mobile web
Opening Keynote and Awards
yay Janice Lachance!!! Rock on! #sla20095:32 PM Jun 14th from mobile web
special isn’t about being a special librarian but being a human being- steven abram #sla20095:35 PM Jun 14th from mobile web
done guzzeling champagne and heading to spy museum tour! come join me! #sla20098:17 PM Jun 14th from mobile web
just met the editor of Information outlook-he was super nice and wants our feedback! rock on!! #sla20098:33 PM Jun 14th from mobile web
Mary Ellen Bates presenting “Painless (no, really!) Negotiating”
Mary Ellen bates likes using i-statement and says everything is negotiable #sla20099:11 AM Jun 15th from web
you always have choices-not always good ones but there are always alternatives #sla20099:12 AM Jun 15th from web
when you hear something it’s just the first offer #sla20099:13 AM Jun 15th from web
you just have to ask for it #sla20099:13 AM Jun 15th from web
it doesn’t hurt to ask #sla20099:13 AM Jun 15th from web
technical difficulties with power point in our sesssion #sla20099:14 AM Jun 15th from web
put onus for decisions back on the other person #sla20099:16 AM Jun 15th from web
Say I want not I deserve while negotiating to have stronger stance #sla20099:18 AM Jun 15th from web
negotiating is a moment of discomfort to get a larger payoff #sla20099:19 AM Jun 15th from web
70% of men have higher salary than women because they push back on the first salary offer #sla20099:21 AM Jun 15th from web
negotiating doesn’t = confrontation #sla20099:22 AM Jun 15th from web
negotiating is just another conversation where you’re both working towards the same goal #sla20099:23 AM Jun 15th from web
don’t negotiate for your minimum-first offer will be high #sla20099:24 AM Jun 15th from web
if you start at the minimum then you have no place to go down to #sla20099:25 AM Jun 15th from web
you don’t have to be dissatisfied in order to ask for more #sla20099:25 AM Jun 15th from web
the other party really doesn’t care about whether or not you are satisfied #sla20099:26 AM Jun 15th from web
remember this is business not personal-even if you do have a personal relationship with the other party #sla20099:27 AM Jun 15th from web
identify your best outcome #sla20099:27 AM Jun 15th from web
ask yourself tangibly what you want-something that can be measured #sla20099:28 AM Jun 15th from web
id your best alternative to negotiated agreement-this is what happens if the negotiation fails- can u walk away and feel ok? #sla20099:30 AM Jun 15th from web
become the other-identify what the other person wants at the end of the negotiation and what happens to them if talks fail #sla20099:31 AM Jun 15th from web
how can I move what I want forward while still advancing the other party’s interests #sla20099:31 AM Jun 15th from web
you take responsibility for the success of the negotiation #sla20099:33 AM Jun 15th from web
each party takes 100% of the responsibility for the negotiation #sla20099:34 AM Jun 15th from web
MEB has a cute little chart of competing pressures #sla20099:35 AM Jun 15th from web
We should view complimentary pressures instead of competing pressures while negotiating #sla20099:36 AM Jun 15th from web
sounds like shes saying try to find a win-win scenario and how you can get there #sla20099:37 AM Jun 15th from web
be sure to talk about what you WANT not what you NEED #sla20099:38 AM Jun 15th from web
at the end of the convo if you decide to keep the status quo you can at least agree to revisit in a specified amount of time #sla20099:42 AM Jun 15th from web
knowing that you have alternatives gives you a firm base in the negotiation #sla20099:44 AM Jun 15th from web
address each of the other parties goals- how can i get what i want and still meet their goals as well #sla20099:46 AM Jun 15th from web
do you’re homework and find as many options as you can-research and talk to other people to find out whats worked for them #sla20099:47 AM Jun 15th from web
answer their questions before they have a chance to raise their objections #sla20099:47 AM Jun 15th from web
MEB has a nice matrix of her needs and alternatives and goals as well as the other party’s for negotiating #sla20099:52 AM Jun 15th from web
listen to what the other person says #sla20099:52 AM Jun 15th from web
focus on our joint interests and don’t assume #sla20099:54 AM Jun 15th from web
its important to look at what your goal will look like not HOW you get there #sla20099:55 AM Jun 15th from web
aim for what’s possible not for what you’ll settle for #sla20099:55 AM Jun 15th from web
say what’s true for you #sla20099:56 AM Jun 15th from web
you have the right to decide how to live your life #sla20099:56 AM Jun 15th from web
assume any situation is negotiable #sla20099:57 AM Jun 15th from web
move beyond the fear-it’s just a feeling and it goes away #sla20099:58 AM Jun 15th from web
with fear-it’s like you can be hungry and still be doing something else#sla20099:58 AM Jun 15th from web
negotiate from an assumption of abundance #sla20099:59 AM Jun 15th from web
if you come from the assumption that this will work out ok it can shift the way it does come out. #sla200910:00 AM Jun 15th from web
shift from worst case thinking to best case thinking #sla200910:01 AM Jun 15th from web
interest based rather than position bases discussion is a better negotiating method #sla200910:02 AM Jun 15th from web
positions are difficult to move-interests are something you can move towards #sla200910:03 AM Jun 15th from web
go at the problem not each other #sla200910:03 AM Jun 15th from web
in the next week negotiate something you haven’t negotiated before- the Mary Ellen Bates challenge #sla200910:04 AM Jun 15th from web
batesinfo.com/sla2009 has all MEB presentations #sla200910:06 AM Jun 15th from web
a photographer was snapping pictures of me twittering during MEB’s presentation-i wonder how it’ll be used. #sla200910:07 AM Jun 15th from web
so glad I dressed up now
#sla200910:08 AM Jun 15th from web
Networking Lunch and Expo
at the networking lunch eating with uber awesome GLBTIC members. Come join us #sla200911:42 AM Jun 15th from mobile web
getting a massage from the inspec station-our vendors rock! #sla20091:17 PM Jun 15th from mobile web
I think the international reception sounds like the place to be tonight #sla20091:18 PM Jun 15th from mobile web
SLA Hot Topic: “Wikis, Tweets, and Blogs, Oh My!”
at the sla hot topic-blogs,wikis and oh my session#sla20091:44 PM Jun 15th from web
so far it sounds like this is about copyright on the web #sla20091:45 PM Jun 15th from web
talking about reforming copyright law concerning orphan works to reduce risk to libraries/users1:46 PM Jun 15th from web
this session isn’t quite what I was expecting. What other sessions are going on right now? #sla20091:47 PM Jun 15th from web
Now their talking about a college student that paid tuition by writing an application for sale on iTunes #sla20091:51 PM Jun 15th from web
Laura Malone Associate General Council for the Associate Press is talking now #sla20091:52 PM Jun 15th from web
“back in the day” it was harder to make a copy of something #sla20091:53 PM Jun 15th from web
“if it’s cool you should let me do it” #sla20091:54 PM Jun 15th from web
“we want to be responsive to the people out there tweeting or twittering-whatever you call it” #1:55 PM Jun 15th from web
Copyright is about encouraging people to create works-we pay them in one form or another so they don’t have to get another job #sla20091:56 PM Jun 15th from web
Sometimes people copy and paste an entire article to share the news-that’s a copyright violation #sla20091:57 PM Jun 15th from web
there’s a difference between a news aggregator and a blogger #sla20091:58 PM Jun 15th from web
the problem we have is when a blogger’s copy and paste news stories to the blog so people don’t go to legitimate news sources #sla20091:59 PM Jun 15th from web
copyright owners have a number of exclusive rights #sla20092:00 PM Jun 15th from web
most choose how their work will be presented and seen #sla20092:00 PM Jun 15th from web
It’s pretty easy to get an inexpensive license to reproduce something #sla20092:01 PM Jun 15th from web
Is video harder to catch copyright violations than text? #sla20092:02 PM Jun 15th from web
AP relies on some software for policing video but mostly rely on people to report violations #sla20092:03 PM Jun 15th from web
AP adds contact info to the cease and desist letters so people that might not know better can become legitimate customers #sla20092:05 PM Jun 15th from web
AP just got 3 new customers that used to violate their copyrights becasue they didn’t realize they were violating anything #sla20092:06 PM Jun 15th from web
Pirate Bay founders were sentenced to a year in Jail over copyright violations #sla20092:07 PM Jun 15th from web
A blogger Jill is speaking now-I missed her last name #sla20092:08 PM Jun 15th from web
Oh it’s the ITs division Jill Hurst-Wahl-I’m all the way in the back tethered to an outlet-my excuse for not recognizing her #sla20092:10 PM Jun 15th from web
Tolerated use is when the author obviously wants you to get the word out and you can recreate the entire post #sla20092:11 PM Jun 15th from web
Jill’s never had a problem with tolerated use #sla20092:11 PM Jun 15th from web
when people copy some of her work to be informative and gives her credit-not really sure whether to go after them #sla20092:13 PM Jun 15th from web
moderator-”information wants to be free, but it also wants to be expensive” #sla20092:13 PM Jun 15th from web
If you retweet me and it cites me I get credit and thats cool if the accreditation falls off at some point . . . that’s cool too #sla20092:16 PM Jun 15th from web
moderator just asked Jill how she decides what to do with tweet and blogs #sla20092:17 PM Jun 15th from web
Jill actually did a blog post of pasted tweets. #sla20092:17 PM Jun 15th from web
55% of twitterers have never twittered and never followed anyone-moderator #sla20092:18 PM Jun 15th from web
wow JIll has over 700 followers! Rock on!! #sla20092:20 PM Jun 15th from web
I follow Jill Hurst as well-her tweets are usually really good #sla20092:20 PM Jun 15th from web
Ok I’m leaving the session now to change clothes and then go the dialog champagne reception in the expo hall #sla20092:22 PM Jun 15th from web
Expo Hall
@hoovers still can’t get over Hoovy the robot! bonus points for the piggyback rides he gives #sla20092:31 PM Jun 15th from mobile web
If anyone has material from “Speak as if your career depended on it” can you direct message me please #sla20093:55 PM Jun 15th from web
For all the partiers out there I’ll be at the International Reception 5:30-7 then the Spy Museum Party from 8-11 #sla20093:57 PM Jun 15th from web
Then I’ll finish off the night at the IT Division’s Sci Fi Open house #sla20093:59 PM Jun 15th from web
Thank you Dow Jones and Elsevier for hosting the monday night parties!! You Rock!!! #sla20094:01 PM Jun 15th from web
International Reception hosted by Dow Jones
on my way to the international reception-come join me #sla20095:43 PM Jun 15th from mobile web
wow the line for the international reception to get on the shuttle is super long #sla20096:16 PM Jun 15th from mobile web
Someone just said they became a librarian because they “like books but that’s a pathetic reason” but that’s why I did #sla20096:17 PM Jun 15th from mobile web
yay we made it on the bus! on our way to the reception #sla20096:30 PM Jun 15th from mobile web
Spy Museum Party hosted by Elsevier
on the bus to the spy museum #sla20098:12 PM Jun 15th from mobile web
getting lost on the way to the spy museum #sla20098:33 PM Jun 15th from mobile web
omg thank you elsevier for the spy museum party!! #sla20099:35 PM Jun 15th from mobile web
“Food’s Future Luncheon” Joan Leake speaking
I missed my 7am session so I’m looking for something to do until the Food’s Future luncheon #sla200910:45 AM Jun 16th from web
at food’s future staring at a salad #sla200911:23 AM Jun 16th from mobile web
People buying less meat with the recession #sla200911:50 AM Jun 16th from mobile web
People like authentic ethnic food #sla200911:51 AM Jun 16th from mobile web
people are eating more salt than ever #sla200911:52 AM Jun 16th from mobile web
local foods are beginning to look like a better option over organic #sla200911:54 AM Jun 16th from mobile web
GLBTIC Business Meeting
Getting ready for the GLBTIC business meeting. This is my first one facilitating in SLA-should be fun #sla200912:34 PM Jun 16th from mobile web
Come to the GLBTIC business meeting to network and hear Charles Francis speak about the Kameny Papers Project #sla200912:36 PM Jun 16th from mobile web
Introducing ourselves at the GLBTIC meeting #sla20091:36 PM Jun 16th from web
FYI GLBTICer Mary Ellen Bates is running for election in SLA rock on! #sla20091:39 PM Jun 16th from web
Charles Francis’s presentation to GLBTIC “Archive Activism”
Charles Francis is speaking about the Kameny Papers Project #sla20092:13 PM Jun 16th from web
Frank Kamey is “sort of our Rosa Parks” #sla20092:14 PM Jun 16th from web
Saving documents is an act of activism #sla20092:15 PM Jun 16th from web
We think of history as text . . . rarely do we think of history something as we have to rescue #sla20092:16 PM Jun 16th from web
Thousands of LGBT books were burned in 1933 Nazi Germany, and it was the largest collection of its time #sla20092:18 PM Jun 16th from web
The story of the Kameny Papers is a miracle itself since the collection survived the years.2:19 PM Jun 16th from web
Kameny was fired from the federal government in 1956 because he was gay #sla20092:19 PM Jun 16th from web
Just pased out a document called “Blackmailer at the work in Dupont Circle Area” #sla20092:21 PM Jun 16th from web
He’s got the formal letter written to Kameny from the Civil Service collection about why gays couldn’t work in federal government #sla20092:23 PM Jun 16th from web
Kameny organized the first LGBT White House Picketting in the 1960s #sla20092:25 PM Jun 16th from web
Thanks to this collection there is now a comparison market for LGBT archival material #sla20092:26 PM Jun 16th from web
Letter from John Hanes Jr., about why the government wouldn’t rehire Kameny because he was gay #sla20092:28 PM Jun 16th from web
Letter says that homosexuals are “security risks” and are “disruptive in any organization” #sla20092:29 PM Jun 16th from web
This letter is now on display in the Library of Congress as part of the collection #sla20092:30 PM Jun 16th from web
In 2006 the Library of Congress had no openly LGBT collection but the LOC saw the value in the Kameny Archive. #sla20092:31 PM Jun 16th from web
All the papers are available to the public in the manuscript reading room #sla20092:32 PM Jun 16th from web
There are plans for a private LGBT Museum here in Washington DC!!!! #sla20092:34 PM Jun 16th from web
There are picket signs from the White House Picketing in the Smithsonian alongside Thomas Jefferson’s lap desk #sla20092:36 PM Jun 16th from web
The archive was paid for by raising money from the gay community to meet the appraised value #sla20092:39 PM Jun 16th from web
Very important to get the word out so people can view the collection because that’s how the library measures its success #sla20092:41 PM Jun 16th from web
www.kamenypapers.org is the official website for the project and has some samples of the collection #sla20092:42 PM Jun 16th from web
It took the LOC a year and a half to index the collection #sla20092:43 PM Jun 16th from web
How do you decide which materials are of historical value for an archive? #sla20092:44 PM Jun 16th from web
Frank Kamney is 84 lives in DC, he just rode in the lead car in the Capital Pride Parade. #sla20092:47 PM Jun 16th from web
He actually appealed his firing all the way to the Supreme Court! #sla20092:47 PM Jun 16th from web
He stormed a Psychiatry conference and told all the attendees that “they are the problem not us” #sla20092:49 PM Jun 16th from web
Kameny’s house is actually registered as an historical landmark. #sla20092:52 PM Jun 16th from web
The LOC paid for the curation of the archive 100% #sla20092:54 PM Jun 16th from web
The collection covers about 1957-1970s for the most part #sla20092:57 PM Jun 16th from web
http://twitpic.com/7k9a8 – One of the letters in the Kameny Papers #sla20093:21 PM Jun 16th from TwitPic
Expo and GLBTIC Annual Dinner and Stars Bistro and Bar
at the fastcase booth checking out a twitter feed #sla20094:08 PM Jun 16th from mobile web
At the GLBTIC Dinner in Stars Bistro and Bar-come join us! It’ll be a gay old time #sla20097:02 PM Jun 16th from mobile web
kind of sad no singing waiters tonight-but still having a lot of fun #sla20097:55 PM Jun 16th from mobile web
http://twitpic.com/7l585 – Another reason to be at the GLBTIC Dinner #sla20099:21 PM Jun 16th from TwitPic
IT Dance Party and after hours in Chinatown
IT Party!!! #sla20099:53 PM Jun 16th from mobile web
closing out the night in chinatown with a few librarians #sla200912:49 AM Jun 17th from mobile web
Bouncer has to throw librarians out of the bar because we love to party #sla20091:37 AM Jun 17th from mobile web
Leaving the Conference
Heading home thank you SLA leaders and staff for an amazing conference. See everyone in 2010! #sla200910:54 AM Jun 17th from mobile web
yay! I went to grab a drink right as the SLA tour group was going through my area #sla20093:31 PM Jun 18th from web