The DRM Kindle Lockdown June 28, 2009
Posted by cmvlibrarian in Information Sharing, Reading.Tags: Kindle
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I can honestly say that I’ve never had a negative experience with my Amazon Kindle. I’ve enjoyed it so much that I blogged about it in a previous post. But I’ve just heard of something that could be a problem to many users in the near future.
Dan Cohen, author of the Gear Diary Blog encountered a series of problems when he tried to sych his Kindle books to his new iPhone. He was basically unable to add several of his books to his new device. When he called Amazon’s customer service center he received a series of conflicting reports. For the full story read Part 1 and Part 2 at his blog.
The final answer the Cohen ended up getting was that publishers limit the number of devices that you can have your Kindle Books on at any give time. When you buy a Kindle book there is currently no information regarding the number of devices you can have it on. While most publishers allow for several devices (which makes sense given you can read the books on the Kindle, iPod touch, and the iPhone) some only allow you to have it on one device.
Every time you upgrade one of those devices the system considers that an extra device, even if you don’t use the former device anymore. So eventually (and with the frequency upgrades these days it may not take too long) you’ll reach a point where you won’t be able to add the books you’ve already PAID for to your device.
Cohen was finally able to have Amazon allow him to download his books for no additional charge but it took talking with several different people, giving him conflicting information before they correctly followed Amazon’s procedure.
Who’s to say that someone else will be able to get a hold of customer service rep that’s familiar with this specific policy or that Amazon won’t at some point change this policy. While I still love the Kindle this is really going to make me leery of upgrading my version 1.0 device anytime soon-no matter how cool future models may be.
Yelp-ing with pleasure February 7, 2009
Posted by cmvlibrarian in Information Sharing, Web 2.0.Tags: Yelp
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from Yelp.com on Flickr-used with CC license http://tinyurl.com/2dbflr
Yelp has been around for awhile so I was hesitant to blog about until something happened to me, twice actually. For those of you, who haven’t used Yelp its own about page does a really good job of summing it up:
Yelp is the fun and easy way to find, review and talk about what’s great (and not so great) in your world. You already know that asking friends is the best way to find restaurants, dentists, hairstylists, and anything local. Yelp makes it fast and easy by collecting and organizing your friends’ recommendations in one convenient place.
I’ve only been Yelping since the 2008 SLA Annual Conference, where a number of professionals that travel often recommended it when in an unfamiliar area. Since then I’ve added about 14 reviews to it; I’ve even been the first to review a few businesses.
A few months ago I went to my local barber to get my regular hair cut. The owner surprised me by telling me she’d seen my Yelp review. They normally do an outstanding job at this barber shop but to my surprise the owner went all out and gave me even better treatment than I normally get. This is turn prompted me to return to Yelp and give the barbershop and even higher rating. I didn’t really think about it again (except for on hair cut days), until today when I went to FaceLogic. I’d was the first to rate them on Yelp a few months prior and left a glowing review. Sometime in the last month they’d come across my review, so today not only did they go the extra mile during my visit but they gave me bonus loyalty points (which can be cashed in for discounts). Again I went to Yelp and raised my rating for them.
That’s when it struck me that Yelp has worked out a uniquely empowering system. All this time I thought I’d just been sharing information about local resources with other people (what information professional wouldn’t love that?), but the truth is Yelp goes far beyond that. What I was really doing was expressing myself around a brand, and forming and even deeper recipracol relationship with the businesses. There’s the potential for a Yelp user to form the kind of relationship with businesses that a professional critic for a newspaper or magazine might achieve.
Wikipedia vs Google grudge match July 31, 2008
Posted by cmvlibrarian in Information Sharing, Web 2.0.Tags: Google Knol, Wikipedia
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Google takes aim at Wikipedia. Photo by Djclear904 on Flickr. Used under Creative Commons license http://tinyurl.com/y25aak
In a blow aimed squarely at Wikipedia Google recently announced its knowledge sharing service dubbed Google Knol.
According to Google a Knol “is an an authoritative article about a specific topic”. This sounds surprisingly similar to a Wikipedia article, however there are some major differences:
- Most Knols only have one author
- Google registration is required and author’s name as well as any credentials are prominently displayed
- Users can rate Knols and the aggregate rating is prominently displayed
So Google’s set up a system where some topics are likely to have several different articles that can be screened by users easily via the author’s credentials and the article’s rating. This kind of system is likely to attract people who were turned off to Wikipedia due to disputes over content, as well as people looking to increase their name recognition in a particular field.
While Wikipedia currently trumps Google Knol in sheer number of articles (particularly those relating to pop culture) having to create a Google account seems a small constraint given the Web giant’s ubiquity. Still the critical factor in Google Knol’s success is going to be the quality of articles.
To compare article quality I examined the general HIV article from Wikipedia and the highest rated HIV article from Google Knol by Rick Hecht, a doctor in San Francisco (a search for HIV resulted in 10 Knols of varying quality). Both articles were of decent length, included a number of authoritative references, were organized according to a hyperlinked table of contents, discussed clinical and historical information about HIV, and linked to statistical information from UNAIDS. However some notable differences included:
- The Knol was written more informally and was easier for a laymen to understand
- The images in the Knol were incorporated into the article more efficiently to enhance clarity
- Wikipedia’s article linked to a variety of related material and topics to encourage exploration
- The references in the Wikipedia article were hyperlinked making their quality faster to evaluate
Despite the hype I’d say Google Knol is a promising complimentary platform to Wikipedia rather than a knock out blow to it. With Google Knol researchers new to a topic can quickly filter for higher quality material and evaluate controversial topics by reading multiple articles on the same topic from different points of view. Wikipedia’s more likely to have material of interest because of sheer number of articles and researchers are more likely to discover new information through serendipity. In short don’t count Wikipedia out yet but definitely add Google Knol to your research utility belt.
Playing in the Sandbox June 15, 2008
Posted by cmvlibrarian in Information Sharing, Web 2.0, Web applications.Tags: SLA, SLA 2008 Annual Conference
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Stephen Abram highlighted SLA’s new Innovation Laboratories for members. This area has a wide variety technologies like Twitter, Second Life, Wikis for members to play and learn with. With this new sandbox area they’re promoting 23 Things campaign. Basically the idea is to spend 15 minutes a day for 9 weeks playing in the sandbox in a structured way. By the end of those 9 weeks you should be able to say you learned 23 things. They even played a catchy theme song for the campaign.
SLA Annual Conference 2008 June 14, 2008
Posted by cmvlibrarian in Information Sharing.Tags: SLA, SLA 2008 Annual Conference
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I just arrived in Seattle for the Special Library Association’s Annual Conference. I’ll be posting the highlights of the sessions I attended here throughout this week, so be sure to check back often for updates.

